Warren Eckstein Internal Pages
Image 01 Image 02
Placing Orders
We gladly accept personal checks and money orders. Please make them payable to Warren Eckstein's Hugs & Kisses and send them to:

Warren Eckstein's Hugs & Kisses
31 Bell Rock Blvd, Suite B
Sedona, AZ 86351

Privacy Policy
We will use your personal information given in the course of a purchase from our online store to enable that one transaction only. We do not trade customer information or give it to anyone outside of Warren Eckstein's organization.

Our system relies on temporary cookies that only stay on your computer only for the length of time you are on our site, which we call a session. Cookies are only used to remember what goes into your shopping cart as you browse through different areas.

Secure Ordering
WarrenEckstein.com takes every precaution to ensure that your credit card information is secure. We utilize SSL (Secure Sockets Layer), the industry standard security protocol. All of your ordering information is encrypted using this secure server for maximum security.

Adding Items To Cart
Find items that you'd like to order, select the desired quantity, color and size as appropriate, and click the "Add to Cart" button. You can view the items that you've added to your cart by clicking on the "View Cart" link when you see it available.

Once you have added all desired items to your cart, you can proceed to checkout from the cart page or by clicking on the "Checkout" link on the right side of the site. On the checkout page, please review and confirm each section before clicking on the "Place Your Order" button.

Shipping/Billing Address
You can always ship your order to a different address than your billing address. If you need to change either your shipping or billing address, click on the "change" button. If you do not see the address you'd like to use, add a new address. Click on the "edit" button next to any address you want to modify.

Billing Information
We accept Visa, MasterCard, Discover and American Express credit and debit cards. The billing address for your order must match the billing address on file for your credit/debit card. We will also ask for the 3-digit security code, or CVV code, printed in the signature strip of your card (or the 4-digit number printed on the front of your American Express card). This is to protect you from credit card fraud.

Promotional Codes
You do not need a promotional code to place an order. If you do have a promotional code to apply to your order, enter it at the bottom of the final order confirmation page and click "Apply." Your discount will be reflected in the "Order Summary" section of the page. The highest applicable discount will be applied to your order unless otherwise noted.

Product Information

All of our products are extensively and rigorously tested and reviewed, but if you are not satisfied with any of the products that you purchase from The Warren Eckstein Store, please contact Customer Service so we can correct the problem for you.

Supporting the US economy is important to Warren Eckstein and all of us at WarrenEckstein.com. Therefore, it is always our first choice to offer merchandise made in the USA of 100% USA-made materials. However, in this age of globalization, it can be impossible to find, or prohibitively expensive to carry, certain products that are 100% USA-made. As a result, when there is a demand for a product and that demand cannot be met by a 100% USA-made product, WarrenEckstein.com will purchase from a supplier that can meet our standards of quality. In those limited instances, we will clearly label such products so you can make your own informed purchase decision.

If an item cannot be found in The Warren Eckstein Store, it is possible that we do not carry it any longer.

Order Status
WarrenEckstein.com customers can check order status by logging into the site and visiting the "Order Status" page to find out what's happening with an order.

If an order is listed as "pending," your order has not shipped yet. Most orders are processed, picked, packed, and shipped within 24 business hours. If your order is less than 24 business hours old, "pending" is normal.

Some orders may be listed as "pending" for longer than 24 hours. Orders that contain backordered items may be listed as "pending" until the item is back in stock.

Generally we will hold your order until it is complete and then ship it all at once. You can, however, elect to have a partial order shipped by selecting the "Ship as available" option during the order process.

Help Topics
Account Information
Account Preferences
Create Account
Placing Orders
Product Information
Order Status
Shipping Information
Technical Issues
A/V Issues (download, podcast, stream)
Message Boards
Site Features
System Requirements & Software
Ever After
In The News
Message Boards
Ask Warren
The Pet Scoop
The US & Canada Pet Scoop
Thanks Warren
Kid's Corner
Seasonal Tips
Financial Assistance For Veterinary Bills
Audio & Video
Exclusive Videos
Fun Web Videos
Radio Show Library
Station Finder
Shop With Confidence
Sign in
Shopping Cart
My Order History
Customer Service
Return Policy
Shipping Policy
Ordering Information
Dogs & Puppies
Cats & Kittens
About Warren
Adopt a Pet
Hugs & Kisses Animal Fund
Schedule a consultation with Warren
About the Site
Contacts & Support
Email Warren
Customer Service
Contact Information
Webcast Question
Email Breaking News
Send Us Your Photos
Business Inquiries
Doug Stephan Hugs & Kisses Animal Fund Warren University
For help with your order call 1-800-430-4847
Store | Videos | Articles | Radio Show | Books | Community | Contact Us
Copyright 2002-2014 WarrenEckstein.com. All rights reserved.  Terms & Conditions | Privacy Policy | Acknowledgments
This site is Created and Managed by Nox Solutions LLC.